Veterans Services Officer

dvise and explain to local veterans and/or their dependents of their rights and entitlements under various Federal and State laws. This position, under general supervision, is responsible for developing disability benefit claims by ensuring all pertinent documentation is submitted to the Department of Veterans Affairs on behalf of the veterans and/or their dependents; and serve as an advocate to not only secure disability benefits to veterans and/or their dependents, but to assist them in obtaining healthcare, education, employment, housing, financial assistance, and other benefits that they may be entitled to.

• Interview veterans, their dependents and other affiliates and evaluates their needs and problems to determine their rights, benefits, privileges or obligations under laws administered by the Veterans Administration
• Develop and process a variety of claims for benefits such as disability compensation and pension, death pension and compensation, dependency and indemnity compensation, life insurance benefits, education benefits, vocational rehabilitation, as well as other benefits administered
• Review and examine service medical records, military personnel records, private medical records and other documents and sources to obtain evidence to present to the Veterans Administration Rating Board to substantiate claims for benefits
• Appear before Veterans Administration Rating Boards, presents and answers questions pertaining to a claim, justifies requested action, and appeals unfavorable board decisions
• Build relationships and works closely with private medical physicians and specialists to establish a referral system for veterans who need diagnosis and treatment to substantiate their VA disability claims
• Present veterans programs to various organizations; keeps veterans and dependents informed of legislative actions affecting their rights and privileges
• Keep veterans, dependents, and the community informed of legislative actions affecting their rights and privileges
• Ability to work a flexible schedule in order to assist veterans and their family members in various locations throughout Mecklenburg County.
• Participate in outreach events and engage with veterans, their family members, and community providers when necessary