Account Director

POSITION SUMMARY

The Account Director leads and grows strategic client relationships within Miller Zell’s Banking & Financial Services vertical. This role serves as the advisor to senior client stakeholders, shaping programs that enhance customer experience, improve branch performance, and drive measurable business outcomes.

The Account Director owns client strategy, account growth, and client retention by partnering closely with internal program leaders responsible for execution. This is a consultative, commercially-driven role focused on building long-term partnerships and solving client business challenges and pain points—not managing day-to-day delivery.