Ward Clerk

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care. As a Ward Clerk, you’ll play an important role in supporting the smooth and efficient day-to-day running of the ward.

Working closely with patients, families, medical staff and the wider clinical team, you’ll be the friendly and organised point of contact helping ensure patients receive a positive and seamless hospital experience.

Key responsibilities

Support patient admission and discharge processes, helping the clinical team maintain effective bed management and ensure the ward operates efficiently. Understanding of health funds, patient eligibility, billing and funding arrangements Manage incoming and outgoing telephone calls to the ward, providing a professional, friendly and helpful first point of contact.

Respond to enquiries from patients, families, visitors, medical staff and other hospital departments, providing timely, accurate and appropriate information. Work collaboratively with medical, clinical and administrative teams to help create a smooth, welcoming and positive experience for patients throughout their hospital stay.

Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.

About You

You’re a friendly, detail orientated, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.

What you will bring

Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded Excellent written and verbal communication skills, with the ability to communicate confidently and professionally Previous experience using Patient Information Systems (Meditech desirable) Demonstrated high attention to detail in financial, clinical or administrative information Strong written, verbal and interpersonal communication skills Ability to work efficiently and effectively both independently and within a team environment High level of competency in computer systems and Microsoft Office applications Ability to manage competing priorities while maintaining accuracy and service excellence Why Join Ramsay: At Ramsay Health Care, “people caring for people” is at the heart of everything we do.

We are: Australia’s largest private hospital operator, with over 74 sites and 35,000 staff A values-led workplace where you’ll be supported personally and professionally A place with flexible, permanent and career-growth opportunities nationwide. Must provide or complete a National Police Check conducted within the previous 12 months.

According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases. Apply: All applications must be lodged online. Applications close: 28 October 2026 Reference number: JR116840 Please Note: Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.

ramsayhealth.com.au . Applications made by recruitment agencies will not be considered.