Environmental Services Quality Assurance Lead

ENVIRONMENTAL SERVICES QUALITY ASSURANCE LEAD Full-Time | $21.58 - $22.92/hour, based on experience As an Environmental Services Quality Assurance Lead your work will help support a safe, clean, enjoyable and dignified environment for our residents, while you enjoy a workplace rooted in compassion and respect. The schedule will vary depending on community needs, hours 8:00 AM to 4:30 PM, Monday through Friday with some holidays and weekend rotation.

Key Responsibilities

Maintain departmental quality standards by actively supporting daily operations and team members Ensure compliance with Kendal at Ithaca standards and regulatory requirements Promote positive resident relations and follow established policies and procedures Provide coverage in areas affected by staff absences Conduct quality assurance audits within the Worx.

Hub system Serve as team leader in the absence of the EVS Manager Collaborate with Laundry Coordinator, Facility Services, and Social Work departments Assist with apartment turnovers and annual cleanings in Independent Living and Health Care residences Maintain high standards of cleanliness throughout the facility Operate commercial laundry equipment Distribute clean linens and collect soiled linens facility-wide Treat stains; repair, sew, discard, and record linen items as appropriate Supply bed and bath linens to residents and the Dining department Coordinate and manage personal laundry services for Health Center residents Oversee labeling and inventory of resident personal laundry Qualifications Knowledge of housekeeping and laundry policies and procedures Previous commercial cleaning and laundry experience Experience with commercial laundry and labeling equipment Strong time management skills and attention to detail Ability to multitask and adapt to changing priorities Leadership ability and capacity to work effectively under pressure Strong interpersonal skills; able to work harmoniously with staff, residents, vendors, and visitors Effective verbal and written communication skills Good reading, writing, math, and telephone skills Ability to train and teach cleaning and laundry procedures used at Kendal at Ithaca Compensation & Perks Competitive hourly wage of $21.

58 - $22.92, based on experience Accrued paid sick time Access to on-site amenities, including a walking path, pool, sauna, tennis court, library, and gym Welcoming and respectful workplace culture Opportunity to contribute meaningfully to the daily lives of older adults Benefits 403b Retirement Account 403b Matching Up to 5% 5% Employer Retirement Grant Dental Insurance Employee Assistance Program Employee Education Grant- Application Requirements Flexible Spending Account Health Insurance Hardship Funds Program

• Application Requirements Holiday Pay - 8 Holidays Per Year Life insurance Paid By Kendal Paid Family Leave (PFL) Paid Time Off Paid Sick Time Off Referral Program Vision Insurance Join Us! If you're looking to make a difference in a supportive and mission-driven community, we invite you to apply.