EMS Documentation Analyst - Patient Accounts

EMS Documentation Analyst – Patient Accounts Join Maury Regional Health as an EMS Documentation Analyst – Patient Accounts and put your attention to detail, analytical skills, and knowledge of healthcare billing and coding to work supporting accurate emergency medical services documentation. Play an important role in ensuring ambulance records are complete, compliant, and accurately processed for billing while advancing our mission of delivering Clinical excellence.

Compassionate care. Every patient. Every day. Location Maury Regional Annex 1223 Trotwood Ave Columbia, TN 38401 Shift Full-Time/40 hrs. weekly Hybrid with required days onsite (based on productivity) Job Summary The EMS Documentation Analyst plays an essential role in supporting accurate patient records, regulatory compliance, and the financial integrity of ambulance services throughout Maury Regional Health.

This position helps ensure emergency medical services documentation meets established clinical, organizational, and billing standards while supporting efficient revenue cycle operations. As a valued member of the Patient Accounts team, the EMS Documentation Analyst contributes to documentation quality, operational efficiency, and the accurate processing of ambulance service accounts.

Responsibilities

Review ambulance run records for accuracy, completeness, medical necessity, and required patient care and billing information, ensuring compliance with established organizational policies, documentation standards, and applicable regulatory requirements. Documentation Deficiencies and Follow-Up: Identify incomplete or deficient EMS records, accurately assign deficiencies to appropriate EMS crew members through electronic Patient Care Reporting (ePCR) software, and coordinate follow-up reviews to ensure timely documentation completion.

Supporting Documentation and Record Processing: Retrieve and review Ad Hoc reports, identify and enter missing information, save dispatch trip details, organize dispatch paperwork, attach authorizations and 60-day Physician Certification Statements (PCS), and convert TIFF files when necessary to maintain complete ambulance records.

Patient Registration and Data Management: Accurately register patients, import ePCR records and supporting documentation, and transfer required patient care and billing information into the Maury Regional Medical Center (MRMC) and Wayne Medical Center (WMC) databases while minimizing errors and maintaining data integrity.

Insurance Coding and Billing Accuracy: Apply knowledge of healthcare insurance requirements, ambulance billing procedures, primary insurance charge codes, and appropriate ICD-10 diagnosis codes to ensure patient conditions and services are accurately documented and entered for billing. Compliance, Productivity, and Team Collaboration: Maintain required certifications and continuing education, meet established departmental productivity goals, and collaborate with EMS personnel, Patient Accounts staff, and other departments through team meetings and ongoing communication to support documentation quality and efficient billing operations.

Qualifications

High School Diploma or Equivalent (Required) Background in Healthcare Insurance Billing and Coding (Preferred) Strong Typing Skills, with the Ability to Type 40–45 wpm (Preferred) Certified Ambulance Coder through the NAAC (Credential requirement within 6 months of hire) Why Maury Regional Health Join an award-winning health system committed to serving the healthcare needs of southern Middle Tennessee!

Benefit-eligible positions include: Comprehensive Medical, Dental, and Vision plans Employer-paid life insurance Retirement savings plan with employer-matching Paid Time Off (PTO) Educational Assistance, Tuition Reimbursement and Student Loan Forgiveness Career advancement navigation opportunities Adoption assistance services Financial planning programs Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship.

Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law.

Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.