Flight Opt & Capacity Control Agent

OCFO Flight Optimization & Capacity Control Agent Role Purpose Monitor and optimize existing routes for the Own Controlled Flights Operation (OCFO) , ensuring flights are commercially and operationally optimized.

Key Responsibilities

Flight & process monitoring — oversee flight and operational processes, and maintain data quality in operational systems so planning stays accurate. Capacity planning — plan the optimum weight and volume mix per flight based on actual bookings and freight on hand ( <24 hours before departure ), and plan capacity utilization by route and cargo mix.

Booking control — manage and control pre-books and ad hoc shipments , safeguard space commitments to customers, and notify stakeholders of over- or underbookings . ULD build-up — plan ULD build-up efficiently and in line with IATA rules and internal quality standards, set build-up priorities during irregularities, and issue build-up lists, documentation and labeling.

Documentation & positioning — determine ULD positions with the flight operator and issue/distribute the flight manifest to all internal and external parties. Reporting & Scope Reports to: Hub Manager Direct reports: none Accountable for: flight optimization, cargo needed on aircraft, route potentials Internal stakeholders: OCFO/GSSA teams, Airfreight, Sales, Management, Finance External stakeholders: MAC, suppliers, third-party agents, charter operators Key Metrics Shared: load factors / yield optimization Individual: flight analytics; capacity control Required Profile Experience in airline yield management, operations and handling , plus general airfreight market knowledge Strong English, Excel skills Experience with ULD build processes (IATA) rules and regulations Analytical skills and spatial awareness , customer-minded, comfortable in supplier contact Willingness to work at weekends and on public holidays.

Bottom Line The role sits at the intersection of commercial yield optimization and physical load planning — it needs both analytical and hands-on operational strength. Its leverage point is the <24-hour pre-departure window , where booking mix decisions directly drive load factor and yield. Despite no direct reports , influence is high: the role coordinates across five internal functions and four external partner groups.

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