Automotive Service Dispatcher

Job Details: Job Location: Kia Delray

• Delray Beach, FL, Position Type: Full Time, Salary Range: Undisclosed, Job Category: Automotive, Kia Delray is seeking an organized, detail-oriented Service Dispatcher to support our busy and growing service department. This role is critical to ensuring efficient workflow, clear communication between advisors and technicians, and timely vehicle repairs. If you thrive in a fast-paced automotive environment and enjoy keeping operations running smoothly, we want to hear from you.

Qualifications

Key Responsibilities: Dispatch repair orders to technicians based on skill level, availability, and workload Monitor workflow to ensure timely completion of repairs Maintain accurate status updates on all vehicles in the service lane Communicate effectively with service advisors regarding repair progress and delays Ensure repair orders are properly opened, updated, and closed Support productivity and efficiency goals within the service department Assist with scheduling and prioritizing work as needed Key Responsibilities: Dispatch repair orders to technicians based on skill level, availability, and workload Monitor workflow to ensure timely completion of repairs Maintain accurate status updates on all vehicles in the service lane Communicate effectively with service advisors regarding repair progress and delays Ensure repair orders are properly opened, updated, and closed Support productivity and efficiency goals within the service department Assist with scheduling and prioritizing work as needed Qualifications: Prior automotive service experience preferred (dispatcher, advisor, or technician support role) Strong organizational and time-management skills Ability to multitask in a fast-paced environment Excellent communication and teamwork skills Proficiency with dealership management systems (CDK experience a plus) Clean driving record required Must pass background check and drug screening What We Offer: Competitive pay based on experience Full benefits package including medical, dental, and vision 401(k) with employer match Paid time off Stable, team-oriented work environment Opportunity to grow with a respected Kia dealership Apply Today: Join a team that values efficiency, teamwork, and customer satisfaction.

Kia Delray is an Equal Opportunity Employer (EOE) and a Drug-Free Workplace (DFWP).