Rooms Attendant

Room Attendant

Department: Housekeeping

Reports To: Housekeeping Supervisor / Assistant Executive Housekeeper / Executive Housekeeper

Company: Hospitality Management Advisors

Location: Courtyard by Marriott - Winston Salem/University

Revised: February 2026

Position Summary

Clean assigned rooms according to company and brand standards and procedures.

Key Responsibilities

• Stock cart with supplies.

• Clean guest rooms and bathrooms.

• Report room status.

• Complete maintenance work orders.

• Turn in lost & found items.

• Maintain key security.

• Turn mattresses as needed.

• Prepare cribs and roll-a-ways.

• Perform laundry duties as needed.

• Report safety issues.

• Maintain clean work area.

• Perform other duties as directed.

Qualifications

• Knowledge of cleaning procedures.

• Guest communication skills.

• Able to complete documents.

• Weekend/holiday availability.

• Adhere to environmental sustainability practices, including proper disposal of materials and energy-efficient procedures.

Job Environment

• Primarily indoors.

• Walking and standing entire shift.

• Some light lifting.

• Frequent reaching, bending, stretching, stooping, squatting, kneeling.

Benefits

• Medical

• Dental

• Vision

• Company Paid Life & Disability

• Voluntary Life Products

• PTO/Sick/Floating Holiday