Bench Grade Brands, Sales Consultant, Full Time, Seasonal

GET TO KNOW US Bench Grande Brands is one of the biggest footwear concessions in Arnotts department Store known for providing premium brands that combine style and comfort such as Paul Green, Lodi, Birkenstock, Unisa, Nero Giardini, Ambitious and Bugatti. Inspiring customers and providing unique experiences is at the core of our company.

Together as a strong and growing team we give our best to help and satisfy everyone who comes to us in search of the perfect shoes. KNOW THE ROLE In our Arnotts branch we are currently looking for a self-driven, customer service focused, sales assistant to be part of our team on part-time (Christmas temp. November to January

• Monday to Friday mostly) position in ladies shoes department. The role is of vital importance as it deals with our final consumers and must be carried out at the best and most efficient way.

Key Responsibilities

Greeting and serving customers as they enter the floor Advising and assisting customers Closing sales Supporting the manager on duties on daily tasks such as: maintain the standards of the shop floor and shoes on display KNOW WHAT WE'RE LOOKING FOR Fitting experience Proven ability to achieve and exceed sales targets while demonstrating strong product knowledge and commercial awareness Provide expert styling and product advice with professionalism, clarity, and confidence Highly organised and detail-oriented, able to multitask effectively in a fast-paced retail environment Flexible and solutions-focused, able to manage change and remain calm under pressure Demonstrates self-awareness, empathy, and the ability to handle customer concerns with sensitivity and professionalism Confident using POS, CRM, WhatsApp clienteling, and stock systems to enhance the customer journey Strong team player, contributing to shared goals and supporting colleagues across departments Results-driven, proactive, and responsible for personal and team success Acts with professionalism, fairness, and respect, embedding BTA values into all decisions and behaviours Fully flexible Monday to Sunday KNOW WHAT'S IN IT FOR YOU Minimum of 1 year retail (preferably fashion) experience Customer service skills The ability to work well with others Patience and the ability to remain calm in stressful situations To be thorough and pay attention to detail S ensitivity and understanding T he ability to use your initiative Excellent verbal communication skills.

KNOW HOW WE WORK Experience is our business : Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience.

That is why we promote a culture where talent is nurtured and where creativity and learning are valued.