Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. Before becoming an agent, I worked for a State Farm agent and pursued this path even when it felt out of reach - an experience that shaped my belief in growth, persistence, and pushing beyond comfort zones.

I’ve been married to my wife for 13 years, and we have three boys who keep life busy and fun. Family is a big part of who I am, and that perspective influences the way I lead and support our team. We stay connected to the community through involvement with the local Chamber of Commerce and look for ways to continue building relationships locally.

For our team, we offer PTO, holiday pay, sick days, a 401(k), work-life balance, and licensing paid up front to support your development. Our office culture is high-expectation but supportive. I’m not a micromanager, but I do expect results and accountability. We’re looking for someone who is eager to learn, willing to step outside their comfort zone, and motivated to take on new challenges.

If you’re growth-minded and looking for a long-term career path, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.