Senior Waitress

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Beach Hotel Jumeirah Beach Hotel is Jumeirah’s founding property, characterized by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About the Job

The main duties and responsibilities of this role include: Greet guests warmly, escort them to their tables, and provide information about seating arrangements. Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions. Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options.

Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws. Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff. Serve food using appropriate techniques, ensuring adherence to established serving standards and handling practices.

Handle cashiering duties, including generating bills from the MICROS system, presenting bills to guests, and processing various payment methods.

About You

The ideal candidate for this position will have the following experience and qualifications: 1 year of experience in a similar role within the luxury industry. High school diploma. Passion for delivering personalized guest experiences and maintaining the highest service standards. Proficiency in English is essential; additional language skills are highly desirable.

Strong problem-solving abilities and a proactive approach to handling guest requests and service recovery. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits

Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Comprehensive healthcare and life insurance coverage Paid annual leave entitlement Incentive programmes aligned with leadership performance Competitive tax-free salary paid in UAE Dirhams (AED)