Service Technician

Job Details: Job Location: Effingham

• Effingham, IL, Position Type: Full Time, Salary Range: $18.00 - $20.00Hourly, Travel Percentage: Up to 50% , JTI-Service Technician- Full-time Job Duties: Perform routine preventative maintenance including fluids, grease, and electrical systems. Keep equipment operational by completing preventive maintenance, following manufacturer's instructions, troubleshooting malfunctions, and calling for repair quotes when necessary Resolve service problems by clarifying the issue; determining the cause of the problem; explaining the solution, and visiting the jobsite if necessary to correct the problem; following up to ensure resolution Document service, deployment and removal of equipment by completing Salesforce reporting and BOL's. Maintains equipment, tools, and supplies for the purpose of ensuring the availability, cleanliness, organization and functioning of required items and ensuring safety Establish a good rapport with customers Ensure all parts meet specifications and quality requirements. Assists other personnel as may be required for the purpose of ensuring an efficient and effective work environment Adhere to all safety policies and procedures Train customers on the basic operation of equipment Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items Take on additional responsibilities as assigned Qualifications: Valid Illinois Driver's License and driving record in good standing. Ability to prepare and maintain accurate records Strong mechanical aptitude and troubleshooting skills Familiarity with industrial tools and equipment Ability to work well with others in a TEAM environment Basic math skills Flexible schedule with the ability to travel overnight 75% of the time. Motivated Benefits: Insurance package. Vacation and holiday pay. Product training programs :