System Administrator

ACT Energy Technologies are seeking a technically skilled and service-focused System Administrator I to join our Information Technology team. In this role, you will install, maintain, and support server and infrastructure systems that enable reliable day-to-day business operations. You will respond to service outages and escalated technical issues, contribute to systems-related projects, assist with scripting or light programming, and provide second- and third-tier troubleshooting for issues beyond desktop support.

This opportunity is well suited to someone who can work independently, collaborate effectively, and support the development of Tier 1 team members.

Key Responsibilities

Manage file servers, domain controllers, Exchange, SQL, and other assigned server infrastructure. Share responsibility for VMware and Hyper-V environments with other administrators. Manage system updates, maintenance, and ongoing infrastructure health. Administer user accounts and access to network resources. Help ensure system reliability and availability to support business operations.

Research and recommend technologies that improve operational efficiency, reliability, or service delivery. Administer Microsoft 365 and Exchange services. Develop and manage backup and recovery systems. Comply with company policies and legal requirements applicable to a publicly traded company. Assist the Helpdesk with daily support activities and guide Tier 1 staff as needed.

Participate in a scheduled after-hours on-call rotation.

Education and Experience

Diploma or degree in computer science, information technology, information systems management, or a related field. Two to three or more years of system or network administration experience. Hands-on experience troubleshooting server software and hardware issues. Experience supporting Microsoft Windows Server operating systems.

Experience with Microsoft Active Directory and Microsoft Entra. Working knowledge of internet and network protocols, including TCP/IP and network routing. Experience with VMware and Hyper-V virtualization technologies. Skills and Qualifications Microsoft certification is preferred. Knowledge of enterprise server hardware, including HP and Dell systems.

Knowledge of Veeam backup software. Knowledge of Arista and Cisco switches. Ability to support a corporate network of approximately 1,000 users. Communicate courteously and professionally with technical and non-technical colleagues. Work effectively in a team environment and actively value teamwork. Stay composed under pressure and meet short deadlines.

Take initiative, work independently, and know when to collaborate or escalate. Bring curiosity and a genuine passion for learning new technologies. Oil and gas industry exposure is considered an asset.