Senior SRE / Infrastructure Engineer

OUR MISSION Everyone knows the feeling of opening something unexpected and loving it. Icy. Box turns that feeling into a business. We started as a watch commerce and mystery box company and are building a consumer brand people trust and come back to. We move fast, sweat the details, and are still writing our playbook. OUR VALUES

• Move Fast, Build Right: Ship today, fix tomorrow.
• Own the Gap: If nobody owns it, we step in.
• Clarity Is a Gift: Turn noise into decisions and action.
• Trust Over Title: Follow-through beats position.
• Say the Real Thing: Hard conversations happen early.
• Do the Unglamorous Work: No task is beneath us.

ABOUT THE ROLE

We’re hiring a Senior SRE / Infrastructure Engineer to keep Icy. Box fast, reliable and ready to scale. You’ll own our AWS infrastructure and make sure the site and app stay up through our biggest product drops and traffic spikes. WHAT YOU’LL DO

• Design, build and run our infrastructure on AWS
• Manage infrastructure as code with Pulumi
• Set up monitoring, logging, alerting and service-level objectives (SLOs)
• Prepare for traffic spikes from drops and promotions with load testing and autoscaling
• Lead on-call, incident response and blameless postmortems
• Improve deploy pipelines and container orchestration
• Keep cloud costs under control as we grow
• Own backups, disaster recovery and database reliability WHAT WE’RE LOOKING FOR - 5+ years in SRE, DevOps or infrastructure engineering
• Deep AWS experience, including EC2, ECS or EKS, RDS, S3, IAM, VPC and Cloud. Front (required)
• Strong infrastructure-as-code skills with Pulumi, Terraform, or Cloud. Formation
• Experience with Docker and container orchestration on Kubernetes or ECS
• Hands-on with observability tools such as Datadog, Prometheus, Grafana or Cloud. Watch
• Scripting skills in Python, Go or Bash
• Experience leading incident response for critical production systems NICE TO HAVE
• AWS certifications, such as Solutions Architect or DevOps Engineer
• Handling flash sales or sudden e-commerce traffic spikes
• PostgreSQL or MySQL performance tuning
• Cloud cost optimization
• Startup or high-growth company experience