AI Engineer

Job Title: AI Engineer Department: IT Department Reports To: Director, Information Technology Services Revised Date: October 2026 SUMMARY The AI Engineer is responsible for identifying, developing, and implementing artificial intelligence solutions that improve organizational efficiency, productivity, and effectiveness across BCH.

This position partners with departments throughout the organization to identify opportunities for AI integration, develop automated workflows, enhance existing business systems, and implement innovative technology solutions. The role also supports responsible AI adoption through technology evaluation, security and governance practices, employee training, and ongoing support.

The AI Engineer serves as a technical resource and organizational partner in leveraging emerging technologies to streamline processes, improve decision-making, and strengthen BCH's ability to fulfill its mission.

QUALIFICATIONS

• A personal relationship with Jesus and committed to the mission of equipping the church to care for vulnerable children and families.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or a related field preferred; equivalent education and relevant experience may be considered.
• Three or more years of experience in software development, systems integration, automation, AI implementation, or a related technical field preferred.
• Demonstrated experience implementing AI tools, developing automations, or integrating technology solutions into business processes.
• Experience working with APIs, system integrations, workflow automation platforms, and enterprise applications.
• Familiarity with generative AI platforms, large language models (LLMs), AI agents, and prompt engineering.
• Experience with programming or scripting languages such as Python, JavaScript, or similar technologies preferred.
• Knowledge of data security, privacy, governance, and responsible AI practices.
• Experience with enterprise platforms such as Workday, Paycor, Hub. Spot, Microsoft 365, or similar systems is beneficial.
• Meets the general qualifications for employment as outlined in the institution's personnel policies.
• Must have a valid N.C. driver’s license, safe driving record, and periodically travel to agency and other locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. AI Strategy and Opportunity Identification

• Collaborate with departments across BCH to identify opportunities to leverage AI to improve processes, productivity, and service delivery.
• Evaluate existing workflows and business processes to identify opportunities for automation, efficiency, and innovation.
• Partner with department leaders to understand operational challenges and recommend appropriate AI-driven solutions.
• Maintain awareness of emerging AI technologies, capabilities, and industry trends.

1. AI Development and Implementation

• Design, develop, implement, and maintain AI-powered solutions, tools, and automations.
• Develop AI agents, workflow automations, and other solutions that reduce manual tasks and improve operational efficiency.
• Configure and implement existing AI platforms and technologies to address organizational needs.
• Test, troubleshoot, and refine AI solutions to ensure accuracy, reliability, usability, and effectiveness.
• Monitor implemented solutions and identify opportunities for ongoing improvement.

1. Systems Integration and Technical Solutions

• Integrate AI capabilities into existing BCH business applications and technology platforms, including Workday, Paycor, Hub. Spot, and other enterprise systems.
• Collaborate with IT team members and external vendors to develop integrations and ensure compatibility with existing technology infrastructure.
• Evaluate APIs, automation platforms, and other technologies to support AI implementation.
• Ensure AI solutions align with BCH's technology architecture, data standards, and security requirements.

1. AI Governance, Security, and Responsible Use

• Help establish and maintain organizational guidelines, standards, and best practices for the responsible use of AI.
• Partner with IT leadership to address data privacy, information security, access controls, and regulatory considerations associated with AI technologies.
• Evaluate AI tools and applications for security, reliability, accuracy, and organizational suitability before implementation.
• Help ensure appropriate safeguards are in place when using sensitive, confidential, or personally identifiable information.
• Monitor developments in AI governance and recommend updates to organizational practices and policies.

1. Training, Adoption, and Organizational Support

• Educate and train employees on available AI tools, capabilities, and appropriate use.
• Develop resources, guidance, and training materials to support effective AI adoption across BCH.
• Provide technical assistance and support to departments implementing AI solutions.
• Encourage innovation and help employees identify practical ways to incorporate AI into their daily work.
• Serve as an internal resource for questions, recommendations, and opportunities related to AI.

1. Technology Evaluation and Continuous Improvement

• Research and evaluate emerging AI technologies, platforms, and solutions that may benefit BCH.
• Recommend new tools and technologies based on organizational needs, cost, functionality, security, and potential return on investment.
• Stay informed of advancements in AI, automation, and related technologies.
• Assess the effectiveness of implemented solutions and identify opportunities to improve organizational performance and productivity. CORE COMPENTENCIES:
• Technical Expertise: Demonstrates the technical knowledge and skills necessary to develop, implement, integrate, and support AI solutions.
• Innovation and Creativity: Seeks new and better ways to accomplish work and applies emerging technologies to solve organizational challenges.
• Analytical Thinking: Evaluates complex processes, identifies opportunities, and develops practical solutions based on data and sound reasoning.
• Collaboration: Builds effective working relationships across departments and works collaboratively to understand and address organizational needs.
• Communication: Explains technical concepts in an understandable manner and effectively communicates solutions, recommendations, and training.
• Adaptability and Continuous Learning: Demonstrates curiosity and a commitment to staying current with rapidly evolving technologies.
• Stewardship and Accountability: Exercises sound judgment in the use of technology, resources, and confidential information while maintaining a focus on organizational priorities. FAITH AND MISSION ALIGNMENT: BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus Christ. Employees are expected to support BCH’s mission, purpose, and spiritual emphasis through professional conduct and service.
• Professes to be a Christian believer.
• Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements. EQUIPMENT: Ability to operate standard office machines such as copier, computer, fax, calculator, multimedia visual aids, etc. and to work within Microsoft Outlook, Excel, and Word software programs. LANGUAGE SKILLS: Ability to read, analyzes, and interprets general information. Ability to effectively communicate with others, including managers, clients, customers, and the general public. CONTACT WITH OTHERS: Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency’s image could be affected. MATHEMATICAL SKILLS: Excellent mathematical skills and the ability use accounting software and calculator to calculate figures. MENTAL / VISUAL / AUDITORY DEMAND: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions. Specific vision abilities required by this job include close vision, and ability to adjust focus. Must be able to talk and hear both in personal and on the telephone. CONFIDENTIAL DATA: Complies with agency policies and procedures concerning confidentiality and HIPAA regulations which include including employee, payroll and benefits, and may include aspects of client information, day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand, use hands and fingers, walk, reach with hands and arms, and occasionally lift 20 pounds. Periodic travel required to agency locations. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions.