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Administrator L2
Job description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Nutanix Administrator Hours of Operation: 24 × 7 rotational support (weekdays, nights, weekends, and holidays) Install, configure, maintain, and troubleshoot Nutanix HCI infrastructure including AOS, AHV, Prism Element, and Prism Central.
Resolve issues related to hardware, software, configuration, performance, and operational failures across Nutanix environments. Manage Nutanix Prism Central for advanced operations, monitoring, RBAC, and policy management. Manage VM lifecycle: provisioning, cloning, templates, snapshots, protection domains, scheduling, and replication.
Perform VM migrations including cross-cluster live migrations. Troubleshoot cluster health issues, networking, storage, redundancy factor, metadata, and performance anomalies. Manage AHV networking including v. Switches, Bridges, VLANs, and Uplink configurations. Implement and maintain Nutanix Data Protection, Replication Factor, and disaster recovery configurations.
Perform LCM-based upgrades of AOS, AHV, BIOS, Firmware, HBA, and other hardware components. ͏ Areas of responsibility Triaging and resolution of tickets-Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.
Resolution of service Requests-Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures. SLA Monitoring-Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets).
Escalate to higher levels for delays or potential SLA breaches. Change request execution-Assist in creation of change requests basis types of incident tickets which are raised and resolved. ͏ ͏ ͏ Mandatory Skills: Nutanix Admin . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions.
To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Description copied from Wipro's careers page. Read the full posting before you apply.
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