Customer Support Executive

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat). Following up on inquiries and ensuring timely response Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

Providing professional customer support and resolving queries related to Trips, Fare, Process, Payments Ensuring a positive and professional approach in all interactions. Build and nurture strong, collaborative relationships with new and existing customers Take proactive steps to engage with customers for feedback, ensuring continuous improvement in service quality and customer retention.

Requirements

Excellent verbal and written communication skills Qualification: 12th pass / Graduate (preferred). Experience: Minimum 1 Year (Freshers can also apply) Full Time Role

• Day Shift Only Work From Office: Baner, Pune Multiple Shifts to choose from.

Benefits

Join a rapidly expanding company with significant prospects for personal and professional development. Competitive Compensation: Receive salary in line with industry standards. Career Advancement: Opportunities for upward mobility and career progression within the organization. Work-Life Balance: Enjoy a structured shift system with a Flexible weekly off.