Capacity Representative - Knoxville, TN

Join TLD Logistics, a Toyota Tsusho subsidiary, at our Knoxville office off Cedar Bluff. As part of our 3PL team, you will work with top carriers and build customer relationships in a fast paced and fun environment. TLD is seeking a result-driven team member. Boost your paycheck in an exciting, high-energy environment!

What you will be doing: Manage a network of Drayage carriers and develop relationships to meet growth goals Function as the intermediary between sales, carriers, shippers, and receivers Establish partnerships with intermodal carriers by providing first in class customer service Collaborate with our Sales Specialists on freight market rating and carrier management Use current market conditions and technology to provide capacity Resolve transportation issues that occur during transit Negotiate rates with carriers in a fast-paced environment Possess strong communication skills Provide timely container tracking and tracing updates Multitask between various forms of communication (email, phone, text, IM) Rely on a sense of urgency to prioritize tasks throughout the day Intermodal and dray experience preferred.

1 to 2 years of logistics related operations and/or customer service experience. Ability to solve problems in a fast-paced environment Goal-oriented personality and attention to detail mindset Strong email, phone, and face-to-face communication skills