Office Coordinator

Office Coordinator Location: Wrentham, MA Full-Time | Monday-Friday, 8:00-4:30 | In-Person Colonial Fence Co. is seeking a highly organized, motivated, and dependable Office Coordinator to become an integral part of our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping an office running efficiently.

As the first point of contact for many of our customers, you'll play a key role in delivering exceptional customer service while supporting our sales and operations teams through scheduling, invoicing, and daily administrative functions.

Responsibilities

Answer incoming phone calls and assist customers professionally and courteously Schedule appointments, estimates, and installation dates Create and process customer invoices and maintain accurate records Coordinate daily office operations and support project scheduling Communicate with customers regarding appointments, payments, and project updates Maintain organized digital and physical filing systems Assist with general administrative tasks and office support Collaborate with the sales and production teams to ensure projects move smoothly from start to finish Identify and resolve issues proactively while maintaining a high level of organization Perform other administrative duties as needed Track KPI's and create specialized reports We're Looking For Someone Who Is: Highly organized with exceptional attention to detail Professional, friendly, and confident communicating with customers A strong multitasker who can prioritize effectively A proactive problem-solver who works independently Comfortable learning new software and technology Reliable, punctual, and team-oriented Able to remain calm and organized in a fast-paced environment Committed to providing outstanding customer service Preferred Qualifications Previous office administration or customer service experience Experience with scheduling, invoicing, or accounts receivable Strong computer skills, including Microsoft Office and Google Workspace Experience in the construction, home services, or manufacturing industry is a plus, but not required What We Offer Competitive pay based on experience Paid holidays Opportunities for growth within a growing local company Supportive team environment Stable, full-time employment If you're someone who enjoys staying organized, keeping things moving, and making a positive impact every day, we'd love to hear from you.