Account Associate - State Farm Agent Team Member

Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process. ABOUT OUR AGENCY: I opened my agency in 2021 and have built a strong, supportive environment with a team of four full-time and two part-time members.

Before opening my office, I began my State Farm career as an agent team member from 2004–2006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a culture focused on mentorship, professional growth, and long-term success. As a husband and father, I understand the importance of maintaining a healthy work-life balance.

I offer paid time off, annual bonuses, and a flexible, people-first atmosphere that keeps my team motivated and supported both personally and professionally. Community involvement is a core part of who I am. I’ve served as President of the Pineville Rotary Club and currently act as a deacon in my church — both roles that allow me to stay connected and give back to the community I care about.

Inside the office, we maintain a close-knit, collaborative environment with regular team meetings to share ideas, solve challenges, and celebrate achievements. I’m looking for self-starters who are adaptable, motivated, and eager to learn — individuals who want to grow within a supportive and high-performing agency. ROLE DESCRIPTION: As {{ job.

name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.