Team Leader - Warehouse Department

Job Title: Warehouse Team Leader Department: Warehouse Department FLSA: Non-Exempt Job Status: Full Time Safety Sensitive Job What You Will Be Doing This position is responsible for overseeing warehouse operations and providing proactive work direction to ensure the efficient movement, storage, and handling of materials and products.

The Warehouse Lead directs and coordinates daily warehouse activities, including receiving, inventory management, order fulfillment, and shipping. This individual will lead, motivate, and train employees to meet production needs, improve individual skills, and enhance teamwork. Responsible for warehouse operations that comply with safety, quality, productivity, inventory accuracy, and company policies and core values.

Below are key areas and skill sets necessary for this position. People Trust: understands and practices trust-building behavior Recognition: gives high-quality feedback and recognition Development: develops the talents and skills of their team Process Safety: recognizes, enforces, and drives a proactive safety mindset Continuous Improvement: sees “work” as interdependent processes, recognizes waste, and drives process improvement.

Daily Huddles: effectively communicates by leading improvement-oriented daily huddles. Performance High Standards: sets and delivers on high expectations and standards Empowerment: coaches to create an empowered team Confidence: leads calmly, resolutely, and with confidence in challenging situations. What You Will Be Responsible For (Your Day to Day) Communicate effectively with management and other employees regarding shipping and receiving schedules, inventory levels, material shortages, order priorities, quality concerns, and other warehouse operations.

Coordinate daily warehouse activities to ensure materials and products are received, stored, moved, and shipped accurately and efficiently. Provide work direction to warehouse employees, assigning tasks and adjusting priorities to meet daily production and shipping requirements. Ensure incoming materials and products are properly received, inspected, identified, and stored in designated locations.

Oversee the accurate picking, staging, packing, and movement of materials and finished products to support production schedules and customer orders. Coordinate with production and other departments to ensure materials are available when needed and finished products are ready for shipment. Monitor inventory accuracy and ensure inventory transactions, material movements, and location updates are recorded correctly.

Investigate inventory discrepancies, misplaced materials, and shipping or receiving errors, communicating issues to management as needed. Ensure outgoing shipments are accurately prepared, properly documented, and ready for pickup according to shipping schedules and requirements. Monitor warehouse productivity and identify opportunities to improve workflow, material handling, and overall efficiency.

Ensure warehouse equipment, tools, and material-handling equipment are operated safely and properly. Conduct routine inspections of equipment and work areas and communicate maintenance needs or equipment concerns. Ensure employees are properly trained on warehouse procedures, equipment operation, material handling, and safety requirements.

Train new warehouse employees on current and updated standards, processes, and safety procedures. Follow and ensure others are following company policies, core values, and safety and quality procedures and standards. Ensure proper personal protective equipment (PPE) is used and safe material-handling practices are followed throughout warehouse operations.

Maintain a clean, organized, and safe warehouse while following 5 “S” principles. Communicate daily staffing concerns, no-shows, production needs, shipping priorities, inventory issues, and other problems affecting warehouse operations. Proactively address warehouse personnel issues and seek positive resolution, promoting a work environment that encourages communication and teamwork.

Monitor warehouse staffing and workload, helping coordinate employee assignments to meet changing operational needs. Problem solve to better utilize warehouse space and improve the flow of materials and finished products throughout the facility. Work closely with production, shipping, receiving, and other departments to minimize delays and maintain an efficient flow of materials.

Identify and implement continuous improvement opportunities within warehouse processes. Ensure materials and finished products are handled, stored, and transported in a way that prevents damage and maintains quality. Monitor shipping and receiving processes to ensure accuracy, timeliness, and compliance with company procedures.

Support the resolution of shipping errors, damaged materials, inventory discrepancies, and other warehouse-related issues. Ensure warehouse employees follow established procedures for inventory control, product identification, storage, and shipment preparation. Work company-assigned hours for the position and additional hours if needed (regular and predictable attendance is required).

Other duties as assigned.

Qualifications

Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

& Experience: High School Diploma or GED preferred. Two to five years of manufacturing/shipping related experience is required. Knowledge and Competencies: The following key competencies represent qualities, traits and behaviors that a successful employee will exhibit. This list is not exhaustive, as other qualities, traits and behaviors are desired : Excellent communication skills required to follow through on requests for information and select appropriate responses; good listening skills, paying attention to others’ communications to ensure understanding; seeking input and showing a genuine interest in others’ opinions, facilitating and sharing information within department and across departments, respond to requests on a timely basis Computer literate (basic computer skills – ability to be trained to use company required software/programs and Microsoft Word and Excel) Ability to work independently within a team-based environment Ability to learn/operate forklift Organizational skills necessary to follow through on requests for information and select appropriate responses Ability to problem solve and troubleshoot, identifying problems immediately and working collaboratively with team mates to effectively resolve Ability to organize and plan – creating and meeting schedules, taking ownership, fully accountable and responsive to others Positive/optimistic – Can do, make things happen attitude (genuinely believes the organization can reach forecasted goals) Ability to define problems, collect data, establish facts and draw valid conclusions (ability to use good judgment when making decision) Ability to be cross trained in other departments and work in other departments when required due to departmental workloads.

Certificates, Licenses, Registrations: Forklift Certification (will train) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to walk, stand, climb/balance, and talk or hear. The employee is regularly required to sit, stoop, kneel or crouch. The employee frequently lifts up to 25 pounds and may occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is in a manufacturing production plant environment where the temperature may vary hot or cold. The typical noise level is loud. Exposure to vibration, fumes or airborne particles, and moving mechanical parts.