Senior Director, Client Executive Manager

In this role, you’ll make an impact in the following ways:

• Lead client coverage strategy for the French market, aligning business priorities with client needs, market opportunities, and BNY’s broader strategic objectives.
• Build and deepen senior client relationships , including with executive and C-suite stakeholders, to strengthen trust, expand partnerships, and support long-term business growth.
• Drive commercial opportunities by identifying areas for expansion, coordinating strategic account activity, and helping clients access the full breadth of BNY’s capabilities.
• Oversee complex deal activity and support high-value negotiations, balancing client outcomes, commercial value, and appropriate risk management.
• Champion the client experience by ensuring a coordinated and consistent approach across teams and serving as a senior point of escalation where needed.
• Partner across the firm with product, legal, compliance, marketing, and other stakeholders to develop and deliver effective, client-focused solutions.
• Use data and performance insights to assess client coverage effectiveness, monitor progress against growth objectives, and inform strategic decisions.
• Create a strong market feedback loop by translating client insights into actionable opportunities for innovation, service enhancement, and product development.
• Lead and develop talent by coaching managers and teams, fostering collaboration, and creating an environment that supports high performance and professional growth. To be successful in this role, we’re seeking the following: Education
• Bachelor’s degree or equivalent combination of education and experience required
• Advanced or graduate degree preferred Experience
• Significant experience in financial services, with a strong track record in client coverage, relationship management, business development, or a related commercial leadership role
• Experience covering clients in France and a strong understanding of the French financial services landscape, client expectations, and competitive dynamics
• Demonstrated success managing senior client relationships and leading complex, strategic commercial engagements
• Experience working across a matrixed organization and coordinating multiple stakeholders to deliver client outcomes
• Prior experience in areas such as sales, product, capital markets, or broader client-facing financial services roles is advantageous
• Relevant local or regional licenses or certifications may be required, depending on business needs Skills and Attributes
• Strong commercial acumen with the ability to drive growth while maintaining sound risk discipline
• Deep understanding of the French market and the ability to translate market insight into business opportunity
• Executive presence and the ability to engage credibly with senior decision-makers and internal stakeholders
• Strong leadership capabilities, including experience managing and developing high-performing teams
• Excellent communication, influencing, and negotiation skills
• Sound judgment, strategic thinking, and a collaborative approach to solving complex business challenges
• Fluency in French and English strongly preferred