Job description
Budget 15-18 LPA Title: Service. Now Developer Location: Hyderabad, Telangana
- Hybrid WFO Fulltime Shift: 12:00 PM – 9:00 PM IST Role Overview This Service. Now Developer role focused on core platform development, with a strong emphasis on the Automated Test Framework (ATF). The team is seeking a mid- to senior-level developer who can work independently within an established Service. Now and ATF framework, expand automated test coverage, and participate fully in agile ceremonies across a globally distributed team. Main Need A Service. Now developer-first candidate with solid ATF skills—specifically someone who can extend and maintain automated tests while continuing to build and support core Service. Now functionality, with the intent to convert to full-time employment after the contract period.
Key Responsibilities
Develop and maintain Service. Now solutions across core ITSM modules Write and maintain business rules, client scripts, and related Service. Now scripting Build, extend, and maintain ATF test cases within an existing framework Contribute additional ATF test coverage to support ongoing platform maturity Participate in agile ceremonies and collaborate with global stakeholders Support ongoing digital initiatives upon conversion to full-time employment Interview Process
- Two-round interview process
- First Round Panel interview with Hyderabad and Chennai team members High-level technical discussion Focus on: Service. Now development experience ATF knowledge Question-based only (no hands-on exercise)
- Second Round (Final) Onsite Conducted by the hiring manager Focused on overall project readiness and team fit Requirements Skills & Experience 6+ years of Service. Now development experience Strong hands-on Service. Now development background (not a testing-only role) Experience working with: ITSM modules (Incident, Problem, etc.) CMDB Integrations ATF experience is required: Ability to add and enhance test cases within an existing ATF framework Not responsible for designing ATF from scratch Solid scripting experience (business rules, client scripts) Mid-level to senior-level capability with the ability to work with minimal supervision Certifications Required: Service. Now Certified System Administrator (CSA / first-level certification) Preferred: Additional Service. Now certifications (not required) Key Focus Areas Service. Now core development capability ATF test development within an established framework Ability to operate effectively in a distributed, agile team Practical, hands-on experience (not architect-level)