Job description
The IT Administrator II focuses on areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Following and establishing procedures to perform a variety of complex information technology support duties to ensure smooth delivery of technology services. Including monitoring, operating, coordinating, and assisting others in the operation of computer hardware, software, and peripherals to achieve desired results.
The IT Administrator II utilizes computer equipment, software, and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair, and computer operations assignments.