Employee Relations Advisor

The position is located in [Sells, AZ].

Position Summary: Under limited supervision, responsible for developing and maintaining the integration of the organization's mission and values with the employees' perception of the workplace. Acts as liaison between employees and management. Must have a dedication to professionalism and internal customer service.

The work is normally reviewed upon completion to ensure compliance with general organization/department goals, policies and procedures. Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects.

Essential Duties and Responsibilities:

• Provides professional service to managers and directors in all aspects of employee relations.
• Provides support to managers and directors in handling investigations, disciplinary hearings, grievances and issue resolutions, handling long term absences.
• Supports the Human Resources Executive Director in case preparation for all employment relation cases.
• Conducts research that assists with case preparation.
• Delivers employee relations training, when required.
• Ensures employee solution meets its service level agreements on employee relations issues.
• Monitors customer satisfaction and contributes to the resolution of service issues that arise through the development of service improvement plans.
• Advises policy to employees and managers, ensuring that policies are implemented consistently and any exceptions are justified.
• Solicits and assesses employee satisfaction and prepares updates for management.
• Coordinates employee relations programs.
• Prepares monthly employee communications and identifies opportunities to improve work environment.
• Performs other job related duties as assigned and contributes to a team effort.

Knowledge, Skills, and Abilities:

• Knowledge of the Tohono O'odham culture, customs, and traditions.
• Knowledge of applicable federal, state, tribal laws, regulations and requirements.
• Knowledge of Tohono O'odham Nation Personnel Polices & Procedures of the Executive Branch.
• Knowledge Intermediate statistical analysis.
• Knowledge of Federal and State Employment Regulations.
• Knowledge of practical application of computers and peripheral equipment.
• Knowledge of English grammar, punctuation, spelling, and usage.
• Knowledge of general methods of tactful public communication.
• Skill in operating various word-processing, spreadsheets, and database software programs.
• Skill in planning, time management, collaboration, decision making, presentation and written/verbal communication.
• Skill in providing superior customer service to external and internal customers.
• Ability to deal with difficult people and situations.
• Ability to apply customer service skills, representing the Tohono O'odham Nation, Executive Branch in a positive way while working with public.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to establish and maintain positive and effective working relationships with other employees and the general public.
• Ability to work independently and meet strict timelines.
• Ability to travel to meetings, seminars, and job fairs.
• Ability to work extended hours and on weekends as requested.
• Ability to handle multiple tasks and meet deadlines.
• Ability to maintain privileged confidential information.
• Ability to work independently and prioritize workload.

Minimum Qualifications:

Bachelor's Degree in Human Resources or closely related field and four years' human resources experience in the areas of employee mediation, employment conflicts, grievance and employment; or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position.

Licenses, Certifications, Special Requirements:

• Upon recommendation for hire a criminal background and fingerprint check is required to determine suitability for hire.
• May require possessing and maintaining a valid Arizona driver's license, (no DUIs or major traffic citations within the last three years).
• If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit.
• Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.