Senior Technical Writer

Spotware Systems is looking for a Senior Technical Writer to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products.

Responsibilities

Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals. Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery. Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents.

Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources. Maintain and enhance documentation portals (Docusaurus, Mk. Docs or similar platforms) and manage content through docs-as-code, Git and review workflows. Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation.

Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts. Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links.

Requirements

Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio. Strong English writing, editing and instructional-design skills. Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows.

Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone. Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information. Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously.

Conditions: Competitive remuneration reflecting your skills, contribution, and experience. Comprehensive private medical insurance for your peace of mind and well-being. Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus. Welcome Baby Bonus to celebrate life’s most joyful milestones.

Birthday Voucher to make your special day even brighter. Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food. Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.

Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation. Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives. Greek language classes to help you adapt smoothly to local life and culture.