Security Officer

Essential Job Duties

• Acts as a service “ambassador” on property. Demonstrates a high-quality courtesy, helpfulness and professionalism at all times. Performs specific security duties in accordance with established procedures, to protect Parx Casino customers, employees, visitors, facilities, grounds, property and assets. Responds immediately to emergencies to give necessary assistance to customers, employees, and to protect the company’s assets relative to fire, theft, burglary, assault, and other security issues. Follows procedures for activities including fire prevention, traffic control, protecting and patrolling the property, and investigations of accidents and suspected criminal activities. Participates in testing and implementing emergency procedures, evacuation plans, etc. on a regular basis. Works in partnership with the Surveillance Department to ensure protection of customers, employees, and company funds and assets. Prepares reports as required and directed by Security management. Maintains crowd control and traffic flow on and around the property. Handles customer complaints, and solicits the support of a supervisor as necessary. Develop and maintain an up-to-date knowledge of all Company events and promotions and ensure Security Officers are briefed accordingly Performs all other duties as assigned.