Billing Specialist

Join the Endeavor Team! Endeavor is seeking a detail-oriented and motivated, full-time (37.5 hours per week) Billing Specialist to support our financial operations and ensure accurate, timely reimbursement for behavioral health services. This role is ideal for someone with medical billing experience who enjoys problem-solving, working independently, and contributing to a mission-driven agency.

This position is onsite at our West Seneca, NY office.

Position Summary

The Billing Specialist is responsible for managing billing activities, processing insurance claims, resolving claim issues, and maintaining compliance with federal, state, and payer requirements. This position plays a critical role in supporting the agency's financial health and ensuring the individuals we serve receive seamless service.

What You’ll Do Submit accurate electronic and paper claims in accordance with payer, state, and federal requirements. Review billing reports and resolve billing discrepancies and errors. Follow up on unpaid, denied, or rejected claims and coordinate resubmissions as needed. Verify client eligibility, benefits, and authorizations prior to claim submission.

Maintain working knowledge of ICD-10, CPT, and HCPCS coding guidelines relevant to behavioral health services. Manage accounts receivable and support timely reimbursement efforts. Assist clients with billing and insurance-related inquiries in a professional and courteous manner. Maintain confidentiality and comply with HIPAA regulations.

Adhere to agency policies, procedures, and billing compliance standards. Participate in ongoing training and professional development opportunities.

Qualifications

Required Minimum of 2 years of medical billing experience. Experience with Electronic Health Record (EHR) systems and billing software. Knowledge of CPT, ICD-10, and HCPCS coding. Understanding of Medicaid, Medicare, and commercial insurance billing processes. Strong organizational skills and attention to detail. Proficiency in Microsoft Office, including Excel.

Excellent written and verbal communication skills. Ability to work independently and collaboratively within a team environment. Ability to maintain confidentiality and handle sensitive information appropriately. Preferred Experience billing for behavioral health, mental health, or substance use treatment services. Familiarity with state and federal behavioral health billing regulations.

What We're Looking For

Strong accountability and dependability. Excellent problem-solving and critical-thinking skills. Effective time management and organizational abilities. Emotional intelligence and empathy when interacting with clients and colleagues. A commitment to professionalism, respect, collaboration, and continuous learning.

Compensation

& Benefits Salary: $18.00 – 22.66 per hour (based on education and experience) Medical, dental, and company-paid vision insurance Company-paid life insurance, AD&D, and long-term disability Optional short-term disability and additional life/AD&D coverage 401(k) with employer contribution Generous PTO, sick time, and 10 paid holidays Employee Assistance Program Discounted pet insurance Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor?

You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect.

We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.