Front Desk – J-1 Work & Travel | Viceroy Snowmass

About the Role

Viceroy Snowmass, located in Snowmass Village, Colorado, is seeking enthusiastic and guest-focused Front Desk Team Members to join our team through the J-1 Work & Travel Program for the winter season! This seasonal opportunity offers international students hands-on experience in luxury hospitality while assisting with front desk operations, providing exceptional guest service, and participating in a cultural exchange experience.

Job Location: Viceroy Snowmass – Snowmass Village, CO Pay Rate: $22.00 Hourly Schedule: Flexible schedule, including weekends and holidays Employment Status: Full-Time, Seasonal Start Date: 12/10/2026 Application Deadline: 12/10/2026 or until filled What You'll Do Welcome guests and provide friendly, professional, and personalized service.

Assist with guest check-ins, check-outs, room assignments, and reservations. Respond to guest inquiries, requests, and concerns promptly and professionally. Provide information about hotel amenities, services, and local attractions. Assist with guest payments, billing, and property management systems. Coordinate with Housekeeping, Concierge, and other departments to ensure seamless guest experiences.

Maintain accurate guest records and protect confidential information. Keep the front desk organized and follow hotel service and safety standards.

About You

Must be at least 18 years old and eligible for the J-1 Work & Travel Program. Currently enrolled in an eligible post-secondary institution outside the United States. Previous hospitality or customer service experience preferred but not required. Strong English communication and interpersonal skills. Friendly, professional, reliable, and detail-oriented.

Basic computer skills and willingness to learn hotel property management systems. Ability to multitask and work effectively in a fast-paced environment. Ability to stand for extended periods, with or without reasonable accommodation. Flexible availability, including evenings, weekends, and holidays.

Benefits

& Perks Eligible employees may enjoy a variety of benefits and perks, including Ski Pass or Equivalent Bonus Employee Discounts at Eye Pieces Employee Assistance Program $500 Employee Referral Program Hands-On Luxury Hospitality Experience Benefits are subject to eligibility requirements and applicable company policies.

Why Join Us Join Viceroy Snowmass and gain valuable experience in luxury spa hospitality while connecting with colleagues and guests from around the world. Enjoy the opportunity to develop your professional skills, experience American workplace culture, and spend a memorable winter season in beautiful Snowmass Village!

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs. East West Hospitality is an equal opportunity employer and participates in E-Verify.

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!