Team Member - Southgate

Job Summary

If you are passionate about ice cream and ready to work hard and think fast while keeping a smile on your face, we would love to have you join our team. Working as a team member at Custard Co. is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management.

We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as discounted custard, uniforms, and a flexible schedule as well as competitive pay. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Job Responsibilities

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required. Work together to prepare orders while following cooking instructions, safety procedures, and sanitary requirements.

Communicate effectively with other team members and management Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy. Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code. Job Skills & Qualifications Required Must be at least 16 years old and fluent in English Flexibility to work nights, weekends, and holidays Ability to stand for long hours at a time and work in a fast-paced environment Positive attitude and commitment to customer satisfaction Preferred Previous restaurant or cashier experience