Research Manager

ABOUT METAFORMS Metaforms is redefining how market research gets done. Our AI platform helps the world's leading research agencies — Dynata, Savanta, Borderless Access — scale 10x faster without sacrificing quality, automating survey programming, data processing, and project management. - 1,000+ surveys processed monthly

• Serving Fortune 500 companies
• Backed by $9M Series A, scaling fast THE ROLE We're hiring a Research Manager who lives and breathes primary research — someone who can pick up a business problem and turn it into a sharp questionnaire, then turn the data back into an insights report a client actually acts on. You'll own research quality end-to-end at Metaforms: designing and reviewing questionnaires, sense-checking data, and building reports that hold up to client scrutiny. You'll also be the research conscience for our product and engineering teams — making sure the AI we build actually reflects how good research gets done, not a shortcut version of it.

WHAT YOU'LL DO

• Design questionnaires from a brief: objectives, sampling plan, screener logic, scale choice, routing — the full craft, not just clean-up
• Review and QA questionnaires and data for methodological soundness (bias, leading questions, sampling issues, logic errors)
• Turn survey data into insights reports and decks that make a clear, defensible argument — not just banner tables
• Be the domain expert other teams call on for “is this research right” — Product, Engineering, AI teams included
• Partner with Product & Engineering to make sure AI-powered research tools (auto-programming, auto-tabbing, auto-reporting) meet the bar a good researcher would hold them to
• Test and give structured feedback on new tools/prototypes before they ship
• Train and calibrate other researchers and tech teams on research standards and edge cases WHAT WE'RE LOOKING FOR Core - 5+ years in market research, with real ownership of questionnaires and insights reports — not just fielding or coordination
• Strong grounding in questionnaire design, sampling, and methodology
• Can independently write an insights report that tells a story, not just describe charts
• Sharp eye for what's wrong with a survey or a dataset
• Comfortable being the person who says "this isn't good research" to a client or a product team Bonus
• Experience working alongside survey programmers / DP teams
• Hands-on with Excel, PowerPoint, and a BI/viz tool (Tableau, Power BI, Displayr, Crunch.io http://Crunch.io)
• Curiosity about how AI changes research ops — not required to be technical, just not allergic to it WHY JOIN METAFORMS
• Work at the frontier of AI-powered market research
• Your research judgment directly shapes the product, not just a project
• Zero-bureaucracy culture — speed, quality, customer impact
• Series A funded, scaling fast BENEFITS
• Full family health insurance - $1,000 USD/year for skill development
• Dedicated mentor/coach support
• Free lunch & dinner at office
• Monthly food/snacks allowance