Network Administrator

Network Administrator

Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Small Business Administration (SBA) Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides cleared technical support staff throughout the United States with corporate offices in Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned and predominately supports the DoJ, DoW, and DHS. DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.

Location: El Paso (Fort Bliss)

Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

SHIFT: Outside of standard business hours to include overnights and weekends

Multiple positions and shifts available.

The Journeyman Network Administrator monitors and supports the enterprise network infrastructure's stability, performance, and operations. This role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures.

Key Responsibilities:

• Monitor network stability and performance to ensure continual operations.

• Perform initial triage and advanced troubleshooting for network and systems issues; document detailed steps/actions and escalate appropriately.

• Monitor Uninterruptible Power Supply (UPS) health, event logs, and performance counters

• Monitor server health, event logs, and performance counters.

• Update and maintain System Operating Procedures (SOPs).

• Open, track, and manage service tickets with WAN circuit vendors.

• Troubleshoot and resolve complex WAN issues requiring knowledge of SDN, ATM, SONET, and related telecom technologies.

• Work with network infrastructure tools and equipment including Cisco, Juniper, and Forerunner. • Utilize network analysis tools such as:

– Cisco Prime

– SolarWinds

– Identity Services Engine (ISE)

– Cisco Adaptive Security Device Manager (ASDM)

– ScienceLogic SL1

– Cisco Catalyst Center

– Wireless LAN Controllers (WLC)

Additional Senior‑Level Responsibilities:

• Perform advanced routing and switching configuration and troubleshooting. • Work with network authentication technologies (AAA, RADIUS, TACACS+, 802.1X).

• Conduct wireless troubleshooting and manage WLC environments.

• Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility.

• Troubleshoot DHCP, hardware issues, and remote infrastructure failures.

• Manage remote network operations and support enterprise infrastructure administration.

• Conduct root‑cause analyses and produce clear technical findings.

•Independently troubleshoot and resolve complex network issues with minimal oversight.

Required Skills & Qualifications

• Extensive experience supporting enterprise network infrastructures.

• Proficiency with Cisco technologies, virtualization platforms (e.g., VMware ESXi), and remote infrastructure administration.

• Strong understanding of telecom protocols and WAN technologies.

• Ability to independently diagnose and resolve complex network failures.

• Strong technical documentation and SOP improvement skills.