Patient Services Specialist / PSS ENT

Overview

Join our team as a day-shift, full-time, Wellston ENT Clinic Patient Service Specialist in Harker Heights, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.

People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care . Get to Know Your Team: Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more.

Responsibilities

Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel.

Qualifications

Previous customer service experience in a retail, business, or office setting. Preferred Job Requirements: High School Diploma or equivalent. 1 year of medical office reception experience. Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.

Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times. Also serves as the first point of contact for patients, deliveries, and office personnel. Job Requirements : Previous customer service experience in a retail, business, or office setting. Preferred Job Requirements: High School Diploma or equivalent.

1 year of medical office reception experience.