Member Service Advisor

Join the Meridian Trust Team! At Meridian Trust, we believe in helping our members—and our employees—Pursue Their Possible. We’re more than just a financial institution; we’re a team driven by curiosity, optimism, and a commitment to making a difference. As part of our team, you’ll enjoy:

• A dynamic and supportive work environment
• Competitive pay and comprehensive benefits including medical, dental, vision, 401k with employer match, employer-paid life insurance, paid holidays and paid time off, and flexible spending accounts.
• Opportunities for growth and career development
• A culture that values innovation, teamwork, and service
• The chance to make a real impact in the communities we serve We take pride in being an active part of the community, supporting local events, charities, and initiatives that help people thrive. If you're looking for a career where you can grow, contribute, and be inspired every day, we’d love to meet you! Do you love helping people turn their financial goals into possibilities? We’re looking for an enthusiastic, member-focused Member Service Advisor to join our team! In this role, you’ll build meaningful relationships, listen to each member’s unique needs, and connect them with personalized lending solutions. You’ll support the sales and servicing of our consumer loan products and second-position mortgage loans while creating a welcoming, exceptional experience every step of the way. The Member Service Advisor delivers efficient, high-quality service to members through in-person, digital, and electronic channels. This role accurately and promptly processes teller and cash-vault transactions, recommends and services credit union deposit and consumer loan products, and provides dependable operational support. Working collaboratively with the operations and sales teams, the Member Service Advisor contributes to individual and organizational goals related to deposit growth, business relationships, and consumer lending—all while providing exceptional member experience and maintaining essential controls and safeguards. This job is for you if: You have previous experience with consumer lending. HELOC experience a plus! Have a passion for credit unions. Like to work in a team environment to achieve goals. Have a solution-driven mindset.

Requirements

Six months to two years of similar or related experience, including time spent in preparatory positions. Pay Information: Starting Range: $20.23/hr. - $25.28/hr. Full Range: $20.23/hr. - $30.34/hr.