Service Administrator

Position Summary

We are seeking an organized, dependable, and detail-oriented Service Administrator to support our fleet maintenance operations. This position is responsible for parts ordering, inventory control, purchasing, invoicing, documentation, and general shop support. The Service Administrator works closely with technicians, drivers, management, vendors, and other departments to ensure the shop has the parts, supplies, and information needed to operate efficiently.

Key Responsibilities

Order parts and supplies for inventory, technicians, and daily operations. Maintain tires, parts, and supply inventory and keep records current in Dossier. Receive, label, organize, and transfer parts between locations. Process purchase orders, invoices, receipts, returns, warranties, and cores. Review and accurately code invoices and ensure parts are properly billed.

Research parts, pricing, availability, and cost-effective purchasing options. Communicate professionally with technicians, drivers, vendors, and management. Coordinate parts pickups, deliveries, returns, and occasional vehicle transportation. Support safety meetings, maintain first-aid and office supplies. Perform other administrative and operational duties as assigned.

Reporting for Tires and Driver supplies.

Qualifications

High school diploma or equivalent. Previous relevant experience preferred. Valid driver's license. Basic knowledge of truck and trailer parts preferred. Strong computer skills, including Microsoft Excel, Word, Outlook, and Teams. Excellent communication, customer service, and organizational skills. Strong attention to detail and ability to prioritize multiple tasks.

Commitment to safety and quality. Ability to regularly lift up to 100 lbs. Frequent standing, walking, bending, kneeling, and climbing. Work primarily in a fleet shop environment with exposure to noise, dust, fumes, fluids, mechanical equipment, and varying temperatures. PPE is required. Occasional travel may be required for training, parts delivery, or remote inventory counts.