Buy Direct Sales Manager

Position Summary

The Buy Direct Sales Manager is responsible for leading and executing all aspects of the Buy Direct sales operation and achieving departmental and individual sales goals. This role combines hands-on customer engagement with team leadership, overseeing online sales activities, lead management, customer satisfaction, sales performance, and market development.

__________________________________________________________________ Essential Job Functions and Duties: Oversee all aspects of the Buy Direct sales department Consumer sales and commercial sales Support overall company initiatives Identify market opportunities and leverage corporate support to drive business through local marketing.

Partner with the Human Resources Department to hire and retain qualified candidates in support of department’s staffing plans. Manage team performance as appropriate and effectively coach and mentor the team to drive effectiveness in each position. Maintain standards for customer treatment that define courteous, professional behavior and that foster complete customer satisfaction.

Support a training culture through the participation in company training initiatives and continuous learning. Supervise and promote the sale of all company products and services from all company locations, by all personnel. Actively generate personal leads and sales volume in support of personal gross profit expectations.

Manage incoming leads as generated by the Business Development Center to ensure attainment of show rate and solution rate goals. Accurately forecast unit sales and gross profit levels. Collaborate with Director of eCommerce & Direct Sales to review the department’s progress and standing Promote employee engagement through the demonstration of leadership skills in support of our core values.

Complete other duties as assigned. Position Qualifications and Entrance Requirements: High school diploma or GED required. 2-3 Years’ experience in sales management. Excellent customer service skills and experience is required. Solid verbal, written, and interpersonal communication skills are required. Experience working independently with minimal supervision is required.

Physical Demands/Work Environment: Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 50 pounds. Must be able to complete automotive shop-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.

Ability to travel occasionally as business needs require