Service Video Specialist

Job Details: Salary Range: Undisclosed, We’re a forward-thinking car dealership focused on delivering high-quality service and building lasting relationships with our customers. We believe in using the latest technology to enhance our offerings, and we are currently seeking a motivated and detail-oriented individual to join our team as a Tech Video MPI Specialist.

What We Offer

Competitive Medical, Dental & Vision Insurance Company Funded Life Insurance Health & Wellness Program with Discounts 401K & Roth with Employer Match FSA for both Health and Dependent Generous Paid Time Off (Vacation, Sick, and Holiday) Short/Long Term Disability Multitude of employee outings and events to showcase Paul Miller’s appreciation, such as: Annual Holiday Party, Annual Golf Outing & More.

Job Description The Tech Video MPI (Multi-Point Inspection) Specialist will be responsible for creating high-quality video inspections of vehicles, showcasing their condition and providing clear, accurate assessments for customers. The role combines technical automotive knowledge with video skills to enhance transparency in our service process, giving customers insight into the health of their vehicles.

Key Responsibilities

Perform comprehensive video-based multi-point inspections (MPI) of vehicles, providing a clear and informative assessment of each vehicle’s current state. Technical Proficiency: Utilize automotive knowledge to accurately evaluate and explain vehicle components, issues, and maintenance needs. Customer Communication: Ensure inspections are easy to understand for customers, emphasizing clarity and transparency.

Video Editing & Uploading: Edit and upload videos promptly to share with the service team and customers. Collaborate with Service Team: Work closely with service advisors and technicians to ensure seamless communication and a high-quality customer experience.

Qualifications

Qualifications: Automotive Knowledge: experience in the automotive service or a related field. Technical Skills: Familiarity with video recording equipment, basic editing software, and digital platforms for uploading content. Communication Skills: Ability to clearly explain technical details in layman's terms for customer understanding.

Attention to Detail: Strong observational skills to ensure accurate and thorough assessments. Team Player: Willingness to collaborate with the service team to enhance the customer experience. Valid Driver's License Clear driving record Reliable transportation Willing to submit to a pre-employment background check & drug screen