Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2018 and is a close-knit team of four built on experience, support, and strong relationships. Before becoming a State Farm agent, I spent five years in State Farm corporate and also worked as a team member, giving me a well-rounded understanding of the business. I’m passionate about creating a fun and meaningful workplace where people enjoy what they do and feel supported in their growth.

For our team, we offer a flexible work schedule, health benefits, reimbursement for licensing costs, and a welcoming office environment with free coffee and snacks. Our office culture is tight-knit and genuinely caring, we support each other and work as a team. We’re looking for someone who brings integrity, a positive attitude, strong work ethic, and coachability - someone who wants to grow and be part of a supportive, collaborative environment.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.