CVO Manager - Medical Staff Services

Facility: Cox. Health South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department: 1675 Medical Staff Services Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift (United States of America) Cox. Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.

Cox. Health has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group .

Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | Cox. Health Job Description: The CVO Credentialing Manager is responsible to develop, manage, and monitor the effectiveness of the credentialing processes and procedures that support the credentialing, re-credentialing, and data management.

The CVO Manager’s core responsibilities include oversight of all credentialing functions including application management, primary source verification, and privileging processes. Ensures compliance with the Federal and State laws, accrediting and regulatory agencies, and credentialing best practices. Supervises credentialing staff in the day-to-day management of the overall CVO credentialing process and database management.

Education

• Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management, Human Resources or a related field OR at least 4 years of equivalent experience
• Preferred: Master’s Degree in Healthcare Experience:
• Required: 5 years of credentialing, managed care, insurance, clinic management or other healthcare experience
• Preferred: 2 years of management experience or equivalent; working knowledge of managed care or med staff credentialing and organizational structures Skills:
• Strong interpersonal and communication skills, including ability to motivate people
• Clear, concise writing and presentation skills
• Ability to maintain fast pace and manage a diverse and demanding workload
• Decisive and capable of exercising good judgment under pressure
• Ability to work collaboratively with physicians, providers, managers, and staff
• Basic computer skills and familiarity with Microsoft Office applications Licensure/Certification/Registration:
• Preferred: Certified Provider Credentialing Specialist or Certified Professional Medical Staff Services Management.