Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Since opening the agency in 2018, we've grown into a team of 10 professionals who are committed to helping customers while supporting one another along the way. One of the things I'm most proud of is the culture we've built. We're a close-knit team that genuinely enjoys working together. From team outings to everyday collaboration, we strive to create an environment where people feel valued, supported, and connected.

Outside of work, I enjoy spending time with my family and believe strong relationships are the foundation of success. We're looking for people who are self-motivated, driven, and eager to grow. The individuals who thrive here are adaptable, coachable, and always looking for ways to improve. Whether you're interested in advancing your career or increasing your earning potential, we're looking for someone who is hungry for success and willing to put in the work to achieve it.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.