Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2010 and is a team of four who are competitive, focused, and committed to delivering strong results. Before entering the insurance industry, I worked as a banker. I was inspired by several insurance agents I looked up to, which ultimately led me to pursue this career and build an agency of my own.

I’m a big family person with three children and a very close-knit family. Faith, family, Farm, and friends are the values that guide both my life and leadership style. I’m also a proud Mississippi State supporter. I stay involved in the community through Rotary and my church, believing that strong local connections make a meaningful difference.

We offer PTO, a Simple IRA, and a strong focus on work-life balance. While we work hard and hold high standards, we also make sure to support one another along the way. Our office culture is competitive, detailed, and number-focused—but we also know how to have fun. We’re proud to have two top-performing team members in the state and maintain high expectations for ourselves and each other.

I’m looking to hire someone I can coach and develop into long-term success. If you’re competitive, coachable, accountable, and want to win, this could be a great place to build your career. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.