Holiday E-Commerce & Fulfillment Coordinator

Job Details: Job Location: Tracy Office

• Tracy, CA 95376, Position Type: Part Time, Education Level: High School, Salary Range: $24.00 - $28.00Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Marketing, SUMMARY: The Holiday E-Commerce & Fulfillment Coordinator will support the launch of our new e-commerce store and the upcoming holiday shopping season. This is a seasonal position designed to help our team manage online orders, assemble holiday bundles, pack and ship products, maintain inventory, and support the day-to-day needs of our growing direct-to-consumer business. Prior e-commerce or fulfillment experience is not required. We're looking for someone who is reliable, organized, detail-oriented, comfortable with technology, and willing to jump in and help wherever needed. The role will average approximately 10-15 hours per week. Because much of the work involves physical products and order fulfillment, must be available to work regularly from our Tracy, California office. Some administrative work may be performed remotely depending on business needs.

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons: E-Commerce Order Fulfillment Process and prepare customer orders from our online store.

Pick, pack, and prepare products and holiday bundles for shipment. Create shipping labels and organize outgoing packages. Verify orders for accuracy before shipment. Help ensure orders are fulfilled quickly and professionally during the holiday season. Monitor orders and flag any fulfillment, inventory, or shipping issues.

Assist with returns, replacements, or other customer order needs as directed. Holiday Bundle Assembly Assemble gardening gift sets, product bundles, and promotional packages. Organize products and packaging materials for efficient fulfillment. Prepare boxes, inserts, promotional materials, and other components. Help maintain consistent presentation and quality across customer orders.

Assist with special promotional or holiday packaging as needed. Inventory & Shipping Support Track inventory of products, packaging, boxes, inserts, and shipping materials. Alert the Marketing team when inventory or fulfillment supplies are running low. Receive, organize, and store products and materials used for e-commerce fulfillment.

Help keep the fulfillment and storage areas clean, organized, and efficient. Coordinate outgoing shipments and help troubleshoot basic shipping issues. E-Commerce & Marketing Support Assist with basic updates to online product listings, inventory, or order information as needed. Help organize product photography, samples, promotional materials, and e-commerce assets.

Support Black Friday, Cyber Monday, holiday promotions, and other e-commerce initiatives. Assist the Marketing team with occasional administrative, event, shipping, or fulfillment projects. Help with other marketing and e-commerce projects as business needs arise. Perform other duties as assigned by the manager.

Qualifications

QUALIFICATIONS

High school diploma required. College coursework or current enrollment in Marketing, Business, Communications, E-Commerce, or a related field is a plus, but not required. Availability to work approximately 10-15 hours per week during the holiday season. Experience with Shopify, shipping platforms, inventory systems, Canva, or e-commerce fulfillment is a plus, but not required.

Dependable and able to consistently meet scheduled work commitments. Highly organized with strong attention to detail. Comfortable working independently and completing repetitive tasks accurately. Comfortable using computers, online platforms, and learning new technology. Ability to manage multiple orders and priorities during busy periods.

Strong communication skills and willingness to ask questions when needed. Positive attitude and willingness to help wherever needed. Demonstrates True Organic Products' G.R.E.A.T. core values: Always Growing, Relentless Solutions, Excellence with Empathy, Ambitious Adaptability, and Trustworthy Team Spirit. WORK ENVIRONMENT and PHYSICAL/MENTAL REQUIREMENTS: The conditions described below are representative of those an employee may encounter while performing the essential functions of this position.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Work is primarily performed in a professional office environment with regular use of a computer, telephone, and other standard office equipment. Requires the ability to sit, stand, walk, and use hands for routine office tasks for extended periods of time.

Must be able to communicate effectively and maintain focus while managing multiple tasks and deadlines. May occasionally visit operational or manufacturing areas and must follow all established safety procedures. May occasionally move or lift materials weighing up to 25 pounds. Ability to travel occasionally, as business needs require, may include driving.