Integrations Specialist

Integrations Specialist Owns a portfolio of API and/or IoT based integrations from scoping through certification. CORE RESPONSIBILITIES Manage a set of integrations through certification Attend scoping calls Prepare accurate documentation for the specific integration Identify and escalate when development is required to complete certification Serve as escalation point for Support or Implementation on blockers or issues that arise Execute certification test cases, record results, and retest after vendor fixes Keep integration status, dates, and notes current in Jira Maintain the ongoing communication cadence with the assigned vendor through certification Hand off certified integrations to Implementation and Support with complete documentation Flag scope changes or vendor non-responsiveness to the Lead early Handle any internal cloud based issues that arise due to integrations mis-configurations, vendor issues or cloud spikes