Retail Operations Intern - Summer 2027

SUMMARY Our Retail department is looking for motivated Retail Operations Interns for the Summer 2026 season. This hands-on role gives you a front-row seat to hospitality-based retail. You will spend the majority of your time right inside our Gallery of Shops, mastering daily operations while interacting with guests visiting from all over the world.

Alongside daily store management, you'll also get occasional, unique opportunities to sit in on buyer and vendor meetings to see how product selection works behind the scenes. Interns are also responsible for the maintenance of shops to include cleanliness, receiving, stocking, and general maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure customer satisfaction is priority by assisting with any guest needs and providing suggestions to help close the sale. Responsible for being knowledgeable of merchandise to include pricing, quality, functionality, and features Will receive incoming merchandise and ensure it accuracy Must stock the outlet according to established procedures and at the direction of Retail Manager Work with Retail manager 2 days a week on the buying process /merchandising process Complete all assignments requested by Retail Manager and maintain open line of communication as well as good rapport with co-workers Perform opening and closing procedures of outlet Attend all meetings and complete all online training sessions Must follow proper grooming and dress standards set forth by the Employee Handbook Must understand and abide by environmental practices of the resort Other duties as assigned EDUCATION/EXPERIENCE Relevant experience or experience with customer service MUST BE currently enrolled at a University, College, or Community College and receive college credit for the Internship Additional Internship Responsibilities Attend bi-weekly intern meetings and committee meetings Complete internship projects Attend customer service training Work a flexible schedule, 30-40+ hours per week OTHER SKILLS AND ABILITIES Must have excellent customer service and communication skills Must be highly motivated with a positive attitude and have the ability to multi-task Applicant must be able to work well as an individual and as a member of a team with a goal of providing outstanding guest service Basic computer skills necessary SUPERVISORY RESPONSIBILITIES (If applicable) None TYPICAL PHYSICAL DEMANDS Must have the ability to stand for prolonged periods of time up to 8-10 hours a day.

Constant stooping, bending and carrying of items that sometimes exceed 30 pounds however limited to 50Ibs. TYPICAL MENTAL DEMANDS Requires the ability to interact with people beyond giving and receiving instructions Must be adaptable to performing under stress when confronted with an emergency Must be able to effectively handle stressful and compromising situations while remaining focused and professional WORKING CONDITIONS Must be able to work flexible hours including days, evenings, weekends and holidays.

Request time off are only granted if business allows The noise level in the work environment is usually moderate. Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.