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Director of User Services, Information Technology

Nashville, TN, USAFull-timePosted Oct 1, 2026

Job description

The Director of User Services leads Lipscomb’s central IT user services and support operations, overseeing the Help Desk, Tier One support, Identity and Access Management (IAM), and enterprise-level software licensing. Serving as the primary Google Workspace for Education Administrator, this role ensures reliable technology services for faculty, staff, and students while maintaining front-line triage and efficient service routing across all institutional systems.

Description copied from Lipscomb University's careers page. Read the full posting before you apply.

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