Lead Agentic AI Engineer

About CodeRoad

CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. From staff augmentation to dedicated IT teams and general software engineering, our nearshore technology services empower businesses to thrive in an ever-evolving digital landscape.

About t he Role

As the Lead Agentic AI Engineer**, you will serve as the primary technical authority responsible for architecting, engineering, and operationalizing enterprise-grade autonomous agent systems integrated directly with the Salesforce** platform. You will lead the implementation of stateful multi-agent workflows, leveraging frontier LLMs (with a strong emphasis on the Anthropic Claudeecosystem), Model Context Protocol ( MCP), and modern orchestration engines to bridge complex business requirements with robust software engineering.

This role is critical to transforming enterprise business processes by embedding safe, high-accuracy, and deterministic autonomous AI agents into Salesforce CRM, Data Cloud, and core operational systems. You will anchor the vision, evaluation pipelines, and architectural standards that allow high-throughput agentic workflows to operate securely within strict transactional boundaries and enterprise data security protocols.

Key Responsibilities

Architectstateful multi-agent coordination graphs using LangGraph or custom DAG loops, supporting dynamic task decomposition, supervisor orchestration, human-in-the-loop escalation, and automated error recovery.

Buildstandardized MCP (Model Context Protocol) servers and connectors to securely expose Salesforce tools, objects, custom actions, and operational context to agent runners.

Optimizequery routes and context engineering across model tiers (such as Claude Sonnet/Opus for multi-turn reasoning vs. Haiku** for high-throughput utility tasks) to optimize latency, accuracy, and token spend.

Designautomated evaluation harnesses ( Promptfoo, Ragas**, or DeepEval**) integrated into CI/CD pipelines to continuously benchmark grounding, schema validity, and hallucination resistance against reference datasets.

Implementfull-stack observability and defense-in-depth security using tools like LangSmith or Langfusealongside strict input sanitization, field-level security ( FLS), and automated PII** scrubbing.

Lead** technical delivery standards, establishing API interface contracts, specification-driven development patterns, and architectural blueprints for cross-functional engineering teams and executive stakeholders.

Requirements

7+ yearsof hands-on enterprise software engineering experience using Python, TypeScript/Node.js**, Java**, or Apex**.

3+ years** of direct production experience building, evaluating, and scaling LLM-powered applications and autonomous multi-agent workflows.

Tech Stack:Expert proficiency with LangGraph / LangChain**, Anthropic/Claude APIs** (tool calling, prompt caching, Claude Code), MCP**, and observability tools ( LangSmith**, Langfuse**, or OpenTelemetry**).

Evaluation Frameworks:Hands-on experience with automated LLM eval suites ( Promptfoo, Ragas**, or LLM-as-a-judge patterns) as automated test gates.

Ownership mindset** with deep diagnostic debugging skills for isolating non-deterministic LLM behavior, context degradation, and latency bottlenecks.

Consultative Communication:** Strong ability to translate complex AI mechanics into actionable architecture roadmaps for technical and non-technical stakeholders.

Advanced English:** Fluent written and spoken professional English for direct client consultation.

Nice to Have

Practical integration experience with Salesforce APIs**(REST, Composite, Bulk), SOQL/SOSL**, Platform Events, and Connected Apps.

Familiarity with Salesforce Data Cloud**, vector search capabilities, or Agentforce** architectural patterns.

Experience deploying containerized MCP** servers integrated with enterprise CRM security boundaries.

Hands-on exposure to Spec-Driven Development (SDD)** methodologies for AI-assisted software delivery workflows.

Compensation & Benefits

• Candidate must be legally authorized to work in the United States (no sponsorship available).
• CodeRoad offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off (PTO).
• The salary range for this role is $190,000–$250,000 per year.