Manager in Training

Now Hiring: Dunkin’ Manager in Training (MIT) We are looking for a driven and dependable Manager in Training to join our Dunkin’ team. This position is designed to prepare high-potential candidates for future leadership roles by providing hands-on experience in all areas of store operations.

Position Overview

The Manager in Training will work closely with store management to learn daily operations, leadership responsibilities, and business fundamentals. This role requires strong communication skills, attention to detail, and the ability to lead by example in a fast-paced environment.

Key Responsibilities

Learn and execute all opening and closing procedures Support daily operations to ensure smooth and efficient shifts Lead, coach, and motivate crew members during assigned shifts Maintain Dunkin’ brand standards for food quality, speed of service, and cleanliness Ensure compliance with food safety, sanitation, and safety procedures Assist with scheduling, labor management, and shift deployment Learn inventory management, ordering, waste tracking, and cost control Handle cash management, deposits, and POS procedures accurately Support training and onboarding of new team members Address guest concerns professionally and ensure excellent customer service Complete required Dunkin’ training modules and operational checklists Qualifications: Previous experience in food service, retail, or leadership roles preferred Strong leadership, communication, and problem-solving skills Ability to multitask and prioritize in a high-volume environment Flexible availability, including mornings, evenings, weekends, and holidays Dependable, organized, and able to lead by example Willingness to learn and grow within the company Physical Requirements: Ability to stand for extended periods Ability to lift up to 25–50 lbs as needed Comfortable working in a fast-paced, high-energy environment We Offer: Competitive pay 401(k) retirement plan Paid vacation time Ongoing leadership development and support A positive, team-oriented work environment

Requirements

Arrives on time; Great with guests; Can foresee problems before they occur; A leader and role model for the employees; Previous managerial experience strongly preferred; Previous fast food/quick service restaurant experience required; Top-notch customer service skills; Strong verbal and written communication skills; Excellent leadership skills; Must submit to a background check