Bilingual Inbound Call Center Agent

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a Business Development Call Center Agent to join our team. In this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients' success.

Whether you're beginning your career or building on previous customer service experience, this role offers an opportunity to develop valuable communication, sales, and customer engagement skills in a fast-paced environment.