Student Assistant - Barista

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor¿s degree options both in the classroom and online. We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

The Student Assistant Retail Associate supports daily operations in Charger Central by providing excellent customer service, assisting with retail sales, and maintaining a clean, organized, and welcoming environment. This position plays a key role in delivering a positive campus experience through efficient service, product knowledge, and attention to operational standards. This position is located at the Rome Campus. The candidate must be currently enrolled at Georgia Highlands College. This position reports to the Auxiliary Campus Coordinator and has no supervisory responsibilities.

Greet and assist customers in a friendly, professional, and courteous manner. Answer questions and help customers locate products in Charger Central. Deliver high-quality customer service during both routine and high-volume periods. Provides quality beverages and food products according to standard recipes or customized by request Follows FIFO methods, health, safety, and sanitation guidelines Assist customers with retail purchases and operate the point-of-sale (POS) system Restock merchandise, straighten displays, and maintain a visually appealing sales floor Assist with inventory counts and basic stock management Follow university and departmental policies and procedures Communicate operational issues or customer concerns to supervisors Assist with training new student employees when applicable Perform other duties as assigned to support operations

Must be currently enrolled in a program of study at Georgia Highlands College. Must have knowledge and level of competency commonly associated with the completion of a high school diploma or equivalent. Be in good academic standing, 3.0 or higher GPA Ability to work flexible hours, including mornings, afternoons, and occasional evenings Previous experience in customer service or retail Previous experience as a barista in a fast food establishment

ServSafe certified

$12.00 per hour This position works up to 19 hours a week This is a part time non-exempt position.

Please attach a resume

Ability to follow specific directions and procedures Strong customer service and interpersonal skills Ability to communicate effectively with internal and external customers Ability to work independently and manage multiple tasks Ability to use critical thinking, decision-making, and problem-solving skills Ability to remain calm and professional during busy periods Basic computer skills, including POS systems and Microsoft Office

For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Georgia Highlands College is dedicated to providing an accessible environment for all job seekers. If you need an accommodation to search or apply for a position, please request assistance by emailing Jobs@highlands.edu. When contacting us, please include the title of the position you are applying for and details of the specific accommodation you need.