Sales Development Representative (Canada)

Description Arbo. Star is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.

With a dynamic and fast-growing team of 80+ professionals, Arbo. Star is committed to delivering exceptional products and services that help our clients succeed. Why Arbo. Star? At Arbo. Star, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

We are seeking a Sales Development Representative focused on outbound prospecting via cold calls. This role is critical to expanding our client base across North America, Canada, New Zealand, Australia, Europe, and other markets. You will support the top-of-funnel sales process by generating qualified appointments for our Account Executives.

Key Responsibilities

• Professionally handle all incoming telephone calls from potential clients.
• Proactively reach out to clients who have booked product demos online to verify crucial data and ensure they are prepared for the session.
• Conduct initial lead qualification during calls and follow-ups, efficiently passing qualified opportunities to the senior Account Executives (AEs).
• Accurately and promptly log all activity and lead information in the CRM system.
• Work closely with the Sales and Marketing teams to ensure a seamless and positive inbound lead process.

Requirements

• Minimum experience in a customer-facing, goal-oriented role (e.g., Customer Service, Hospitality, Retail Sales, or a Sales internship).
• Fluent English communication skills (written and verbal) are mandatory for professional client interaction.
• A strong desire to start a career in Technology/SaaS sales and a passion for hitting measurable goals/quotas.
• Proven ability to build rapport quickly and effectively over the phone.
• Eagerness to receive and immediately apply constructive feedback.
• Familiarity with CRM software (like Salesforce or Hub. Spot) is a plus, but not strictly required.

What We Offer

• Starting salary at 18 CAD/hour with excellent opportunities for rate advancement.
• Fully remote work.
• Consistent schedule: 9:00 AM – 5:00 PM (EST).
• Paid vacation (10 days).
• An opportunity to significantly influence the direction of the company, a steep learning curve, and access to courses and training. This role is not limited to inbound calls—strong performers will have the chance to take on additional responsibilities, such as leading demo sessions and advancing within the sales team.